We recommend using a laptop or desktop computer, not a mobile device, to open emails from us.  

Here’s how to access the secure emails sent from us:  

1. Locate the encrypted email addressed to you and click on read message.

2. Sign in to view the message either with Google or ‘Sign in with a One-time passcode’ to receive a code from Microsoft 

3. If choosing Sign in with Google, choose the account where the email was sent to sign in

4. If choosing One-time passcode, check your email for your One-time passcode and enter it to view the message